Microsoft® Dynamics CRM is a customer relationship management solution targeted at the SMB marketplace (Small-Medium-Businesses).
Your customers are the number one factor that keeps your business afloat. Why not invest in a program that allows you to remember every interaction you have with every customer…whether you have 15 or 10,000?
Microsoft Dynamics CRM is a fast, flexible and affordable CRM suite of sales, marketing and service with a familiar user experience that promotes easy learning and use. The solution redefines customer relationship management with a fast, flexible, and affordable solution for driving consistent and measurable improvements in all of your customer business processes using tools and technology like Microsoft Office and Outlook that you already know and use. Easy to customize, Microsoft Dynamics CRM is designed to meet almost any customer care and sales need and help your people make important business decisions confidently.
How can Microsoft Dynamics CRM benefit my business?
- Increase sales with marketing and sales modules to assist you in creating new customers. With this program you will see measurable improvements in customer relationships and business profitability.
- Enhance marketing efforts through multichannel marketing automation. Plan, manage and track your marketing campaigns from development to launch.
- Exceed customer expectations with instant access to complete customer information (history, relationship, preferences and more) allowing you to deliver the right message to the right audience and improve customer relationships.
- Report and Analyze your customer data more like customer information. Establish new business intelligence in real-time to uncover business trends and performance results
Microsoft Dynamics CRM features:
- Organization - Provides you with one place to keep all of your customer information, is easy to migrate existing contact data and even cleanses your data eliminating duplications, decreasing your cost per engagement.
- Reporting and Analysis - Not only will you learn more about the behaviour of your customers, you can also use the campaign planning and execution tools along with analytics and reporting for visible results
- Reliable and secure - Built on industry-standard technology, Microsoft Dynamics CRM offers greater security for your customer data
- User Friendly - Flexible, easy-to-use tools that are quick to get up and running and Seamless integration with accounting applications and other services. Easy to access online, offline and on your mobile device and easy to maintain.
- Flexible - A solution that will grow as your business grows and is easy to maintain.
- Collaboration - Improve workflow across teams and groups with information sharing portals.
How Tekcetera can help:
The Tekcetera team uses the product ourselves and is currently implementing solutions with more and more customers every day. We have certified CRM experts on staff that will help you implement that CRM system that gives you that competitive edge over your customers. With successful implementations under our belt, our team of experts will help you streamline your processes, shorten sales cycles and improve your customer service and retention.
Tekcetera is a Microsoft®
Partner with a specialization in Microsoft®
Business Solutions – Dynamics CRM.
Contact us today to learn how Dynamics CRM can help your business.
Read the Microsoft® CRM overview, watch online demo's, etc. on the Microsoft CRM main page.