IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.*

Tekcetera has spent several years becoming experts in IP telephony. We are proud to have successfully deployed many IP telephony solutions for customers all across the greater southern California area, and a few in neighboring states.

Tekcetera only works with the best IP telephony solutions on the market, Avaya IP Office and Cisco.

Each of the two respective solutions have merits that make them a great fit for specific needs. To learn more about each solution click on either of the following links, or contact us for a free initial consultation.