888-782-2600

info@tekcetera.com

FREE
CONSULT

Managed Services

Tekcetera can accommodate your company's service and technology needs. Our business model is built around service.

Choose a Managed Services Solution:

Speak with an Expert:

Call 888-782-2600 or click below

Contact Us

What are managed services?

 

We provide services from simple desktop services to complex implementations and rollouts, from as-needed to contract-based on-site IT support. Our service rates are among the most competitive in the industry. IT support services are provided by a team of highly skilled Systems Engineers with certifications in all areas of information technology products and solutions. We operate with a bicoastal operation to ensure you are covered with longer service hours, and staff redundancy.

 

Tekcetera has prepared comprehensive IT policies and procedures (PNP) to meet the requirements of the largest banks in the country. We have successfully participated in annual audits for our clients for the past five years, with a 100% pass rating.

 

Tekcetera provides the following information technology support services:

 

•  Tekcetera's Managed Services include IT support, USA based outsourcing, network monitoring, and data center and telecom services unique to your business needs.

•  On-site IT support services on an a full time or as-needed basis.

•  Contract-based IT support services for special projects and/or major rollouts.

•  Block of Time consulting programs.

•  Preventive maintenance services for PCs, servers and network infrastructures.

•  IT infrastructure design, documentation and product recommendation

 

 

Benefits of managed services:

 

Notice with our large skill-set and numerous divisions (i.e. Telecom, DataCom, Security, Data Center, HelpDesk etc.) Tekcetera can facilitate most of your needs under one roof. A dedicated account manager and virtual CIO are always a phone call or email away for planning and or for simply bouncing ideas around.

 

•  There is no one size fits all or one size based on how many systems you have. Managed service agreements can take on many shapes, sizes, levels, and most importantly advantages. Tekcetera takes a unique approach to each client. We take the time to understand how best we can add value to your business, to your technology needs, and finally to you bottom line.

•  Of the thousands of tickets we work every month, we have a 100% customer satisfaction rating.

•  Tekcetera offices, staff, and Network Operations Center (NOC) are proudly based in the United States.

•  Peace of mind

 

 

Managed Solutions offered by Tekcetera:

 

 

 

Interested in learning more?

 

Pick up the phone today and call the president of Tekcetera, John Pitts. John Pitts is intimately involved in each managed service account that comes our way. John will assist in guiding your company though all of the options, and most importantly, at the end of the process, he will let you know if a managed service agreement for your company is the right choice. We at Tekcetera have on several occasions let a customer know a managed service agreement is simply not the best use of your resources, time, or money. Those are difficult conversations to have, however we at Tekcetera believe in building a relationship.

 

John S. Pitts
714-922-4250
(yes that is my direct line)

 

Contact Us

Trusted Partners

Contact Tekcetera

Phone

Direct: (714) 922-4349

Toll Free: (888) 782-2600

 

Email

info@tekcetera.com

 

Orange County Office

4695 MacArthur Court

11th Floor

Newport Beach, CA 92660

 

Inland Empire Office

41715 Enterprise Circle North
Suite 101

Temecula, CA 92590

 

North East Office

100 Pearl Street,

14th Floor

Hartford, CT 06103

 

Get in Touch

Access the Help Desk

If you are a current client and wish to open

a help desk ticket, please visit:

support.tekcetera.com

Brochures

To learn more about Tekcetera, please select

our brochure below to download:

Overview

Case Studies

Detailed

Submitting Form...

The server encountered an error.

Thank you!  We'll be in touch soon!

Captcha Image

Copyright © 2016 Tekcetera Inc.  |  Privacy  |  Usage

Tekcetera is SSAE 16 Certified