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agents can no longer get by without a website. Websites
are now relatively inexpensive and easy to maintain.
Here are some reasons you should get a website, if you don't
have one. And if you have one, but updating it regularly
feels like pulling teeth, then click
here to get a site that you
can easily maintain (24/7).
- Everyone expects you to have one - people no longer really
want to talk to someone for a simple request any more,
unless they absolutely have to. It is much easier to jump
on your website and submit a request for a policy change.
- Credibility - some folks unconsciously
perceive companies without a website address on their business
cards to be less credible and/or trustworthy.
- Customer Service - why tie up your phone
lines and CSR's, answering simple questions that customers
can look up on your website.
- Something to talk to your customers
about - yes, when you email or call customers,
you can open with 'Have you seen our updated website?' or
something similar. Ask them to provide feedback.
- Save money - fewer service calls, change
requests, smaller courier bills and electronic communication
add add up to significant savings.

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