Tekcetera's Support Services

HelpDesk and IT Support for small to medium businesses in California, Ohio and Connecticut

Client Help Desk Login: Are You A Current Client?

 

If you are a current client and wish to open a help desk ticket, please access the Help Desk by going to support.tekcetera.com, or by clicking the link below:

 

 

Current Clients - Open a Help desk ticket here

 

 

 

Server Support:

 

All of our server support services are performed by Microsoft Certified System Engineers and Microsoft Certified Professionals utilizing industry standard "Best Practices"

 

Microsoft Windows Server Support

  • Windows Server
  • Windows Small Business Server
  • Windows Essential Business Server
  • Active Directory
  • Network Administration
  • System Monitoring – Tek NOC
  • Remote Administration
  • Onsite Support
  • Patch Management
  • Security Management
  • Installation and Upgrades
  • Scheduled Onsite Visits
  • Emergency Onsite Response

Microsoft Exchange Server Support

  • Exchange Server
  • Web Outlook Solutions
  • System Monitoring – Tek NOC
  • Remote Administration
  • Onsite Support
  • Patch Management
  • Security Management
  • Anti-virus Solutions
  • Anti-spam Solutions
  • Installation and Upgrades
  • Version Upgrades & Migration
  • Multi Server Load Balancing
  • Scheduled Onsite Visits
  • Emergency Onsite Response

Microsoft SQL Server Support

  • SQL Server
  • Database Administration
  • System Monitoring – Tek NOC
  • Remote Administration
  • Onsite Support
  • Patch Management
  • Security Management
  • Backup & Recovery
  • Emergency Recovery
  • Installation and Upgrades
  • Version Upgrades & Migration
  • Multi Server Load Balancing
  • Scheduled Onsite Visits
  • Emergency Onsite Response

 

Desktop Support:

 

Our Desktop Support Services provide a single point of contact for managing all your end-user requests. From multi-vendor asset management, warranty repairs, software support and network and remote access to a wide range of end-user generated questions, our help desk support team provides you with a reliable and cost-effective IT support solution.

 

Tekcetera's Desktop Support Services will help you:

 

  • Improve and enable end-user efficiency
  • Establish predictable monthly costs
  • Eliminate the need for costly internal support structure
  • Improve network security
  • Manage end-user desktops, laptops, and mobile devices
  • Standardize help desk support SOP's
  • Provide warranty service and add-on coverage
  • Streamline and improve IT asset utilization
  • Software installation, upgrades, repairs
  • Virus and spyware cleanup
  • Email setup
  • Tablet and smartphone setup
  • PC and server tune-up

 

 

Trusted Partners:
Microsoft Partner Southern California HP Preferred Partner Orange County Avaya Business Partner San Diego, California Cisco Partner Connecticut Trend Micro Partner Santa Ana, California Watchguard Parner Orange County

C7 Contractor

License #922471

Downloads

To learn more about Tekcetera please select one of our pdf's below:

Condensed VersionOrange county technology company's comprehensive and cost-effective hardware, software and support technology services
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Tekcetera's services include cloud, managed services, web design, telephony, marketing, SEO and more

Tekcetera is SSAE 16 Certified

Tekcetera's Datacenter Colocation System is SSAE 16 Certified