System Monitoring

Our convenient, affordable and automated Tekcetera NOC service handles routine system maintenance and network monitoring on a 24/7 basis. We take care of it all - multiple escalating alerts, reviewing backups and logs, defragmenting hard drives, deleting temporary files, monitoring AV solutions and updates, and scheduled firmware updates - without interruption to your daily business operations.

 

The result: "You're free to focus on your core business, rather than your technology."

 

 

Two Service Packages Available

 

Because every organization's requirements are different, we offer a choice of service packages to give you the flexibility you need.

 

Gold - Comprehensive 24/7 Maintenance Package

 

Preventative Maintenance for Desktop includes:

•  Patch management

•  Antivirus/antispyware

•  Temp file deletion

•  Disk defragmentation

•  Asset/inventory reporting

 

Preventative Maintenance for Server includes:

•  24/7 monitoring

•  Patch management

•  Antivirus/antispyware

•  Preventative maintenance for Exchange/Active Directory

•  SOPs for correction before escalation

 

Platinum - Comprehensive 24/7 Maintenance Package for Desktops and Servers

 

Preventative Maintenance for Desktop includes:

•  Everything in Gold package

 

Preventative Maintenance for Server includes:

•  Everything in Gold package

•  PLUS - remote troubleshoot and fix (alert and resolution)

•  PLUS - move/add/change users or groups

 

Every package includes:

 

Maintenance Services - patching, spyware, antivirus and preventative tasks

•  Monitoring, alerting and escalation - 24/7 or after business hours

•  Up/down alerting in network devices

 

 

Let us do the work for you

 

Contact Tekcetera today for your peace of mind.

 

 

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