888-782-2600

info@tekcetera.com

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CONSULT

System Monitoring

Discover Network Operations Center (Tek NOC):
Affordable Remote Monitoring, Remediation and Preventative Maintenance

Our convenient, affordable and automated Tekcetera NOC service handles routine system maintenance and network monitoring on a 24/7 basis. We take care of it all - multiple escalating alerts, reviewing backups and logs, defragmenting hard drives, deleting temporary files, monitoring AV solutions and updates, and scheduled firmware updates - without interruption to your daily business operations.

 

The result: "You're free to focus on your core business, rather than your technology."

 

 

Two Service Packages Available

 

Because every organization's requirements are different, we offer a choice of service packages to give you the flexibility you need.

 

Gold - Comprehensive 24/7 Maintenance Package

 

Preventative Maintenance for Desktop includes:

•  Patch management

•  Antivirus/antispyware

•  Temp file deletion

•  Disk defragmentation

•  Asset/inventory reporting

 

Preventative Maintenance for Server includes:

•  24/7 monitoring

•  Patch management

•  Antivirus/antispyware

•  Preventative maintenance for Exchange/Active Directory

•  SOPs for correction before escalation

 

Platinum - Comprehensive 24/7 Maintenance Package for Desktops and Servers

 

Preventative Maintenance for Desktop includes:

•  Everything in Gold package

 

Preventative Maintenance for Server includes:

•  Everything in Gold package

•  PLUS - remote troubleshoot and fix (alert and resolution)

•  PLUS - move/add/change users or groups

 

Every package includes:

 

Maintenance Services - patching, spyware, antivirus and preventative tasks

•  Monitoring, alerting and escalation - 24/7 or after business hours

•  Up/down alerting in network devices

 

 

Let us do the work for you

 

Contact Tekcetera today for your peace of mind.

 

 

Contact Us

Trusted Partners

Contact Tekcetera

Phone

Direct: (714) 922-4349

Toll Free: (888) 782-2600

 

Email

info@tekcetera.com

 

Orange County Office

4695 MacArthur Court

11th Floor

Newport Beach, CA 92660

 

Inland Empire Office

41715 Enterprise Circle North
Suite 101

Temecula, CA 92590

 

North East Office

100 Pearl Street,

14th Floor

Hartford, CT 06103

 

Get in Touch

Access the Help Desk

If you are a current client and wish to open

a help desk ticket, please visit:

support.tekcetera.com

Brochures

To learn more about Tekcetera, please select

our brochure below to download:

Overview

Case Studies

Detailed

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